When can I expect to receive my order? Our standard shipping time is typically 9-15 business days. To stay updated on the status of your shipment, please refer to the tracking link provided in your Shipment Confirmation email. Please note that in certain cases, delivery may take longer due to safety precautions in our fulfillment center and potential transportation delays with our carriers.
For faster delivery, we now offer priority shipping through UPS and have implemented a priority fulfillment process at our US distribution centers. If you place your order by 1pm, you can expect delivery within 1-2 business days. The cost of priority shipping is based on the weight of your shipment and will be calculated during the checkout process.
Please keep in mind that on national holidays, our shipping partners may not be making deliveries, which can result in a slight delay in receiving your Lovesleepers order. We apologize for any inconvenience this may cause.
What are the shipping costs for standard shipping? Great news! Standard shipping is free for most orders over $59. If your order total is below $59, a small shipping fee of $8 will be applied.
Why is my order not arriving within the estimated time frame? Shipping estimates are provided by UPS and DHL, and we rely on their services to deliver your order on time. However, it's important to note that some customers may experience delays due to COVID-19 safety protocols. We apologize for any inconvenience this may cause and appreciate your understanding.
How can I track the shipment of my order? Once your order has been shipped, you will receive an email from us containing your tracking number and a link to track your package online. Simply click on the provided link to stay updated on the whereabouts of your order.